Frequently Asked Questions
Everything you need to know about our high-performance botanical skincare.
Are your products 100% natural?
Yes, every formula we create is 100% natural and free from synthetic chemicals, artificial fragrances, and fillers. We use high-performance botanical ingredients sourced from our farm in Vermont and around the world.
How should I store my Tata Harper products?
Because our products are made with fresh, natural ingredients and no synthetic preservatives, we recommend storing them in a cool, dry place away from direct sunlight to maintain their potency.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, we accept returns on full-sized products within 30 days of purchase. Please note that shipping fees are non-refundable.
Do you offer international shipping?
We currently ship to many countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout. Please note that international orders may be subject to customs duties.
Are your products cruelty-free?
Absolutely. We are PETA-certified cruelty-free and never test our products or ingredients on animals at any stage of the production process.
How can I track my order?
Once your order has been handcrafted and shipped, you will receive a confirmation email containing your tracking number. You can use this number on the carrier's website to monitor your delivery status.